I got the first text around 11pm. Iris is not a big texter or someone awake around midnight, so despite the incomprehensible content of the message, I worried. This is weird, I though. Then more texts came in, faster. For a second I contemplated the possibility somebody else was using my mom’s phone; she has never texted this fast and peppering sentences with emojis of all kinds, like teenagers sending each other encoded messages of febrile urges, only in this case trying to cancel ride-sharing trips.
Are you ok, I texted back. No answer, or rather, ignored, as more indecipherable messages rushed in. I insisted: What’s the matter with Lyft? She answered “Payment”. I started to understand she was desperately trying to cancel trips she didn’t order.
Iris and I use Lyft quite often. Not separately but together, a triad. Iris schedules doctor or clinic visits, I setup the trip in Lyft and she gets picked up and dropped off. After some adjustments – wearing more identifiable clothing or waiting at more strategic corners – the system had worked regardless her limited technical proficiency and the 300 or so miles that separate us from me living in Fort Worth and she in Houston.
For seven years, Iris has lived down south with her sister and their mother, as a unit, who the family affectionately called “the girls”. The three of them have a symbiotic ecosystem in which the daughters care for the matriarch and two cats that have lived longer any other feline I have known.
Iris letting me handle her Lyft trips was a welcomed change. Her independence has always been an important and proud aspect of her life, but as she aged, it has turned into a necessity exercised by resisting to accept any help that may indicate a diminished capacity to take care of herself.
The strange messages could explain, I assumed, that she is trying to chat with Lyft support in a valiant effort to cancel trips on her own on their unfamiliar app, just for the maneuver to backfire, instead texting me, in her effort not to bother.
Unable to make sense of what was going on, Now I can only amuse how the silliness of those text messages could perfectly concealed the catastrophic events that were about to unfold.